Slow processing of background queue

Incident Report for TextUs

Resolved

This incident has been resolved.

Posted Jan 14, 2021 - 17:03 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 14, 2021 - 16:06 MST

Identified

We have identified an issue causing delays in background queues. Our Development team is working on a fix now and we will continue to post updates here as they become available.
Components affected: TextUs Web App, TextUs Chrome Extension, TextUs Mobile App

Posted Jan 14, 2021 - 11:21 MST

This incident affected: TextUs Application, TextUs Chrome Extension, and TextUs Mobile App.