All Systems Operational

About This Site

Welcome to TextUs's home for real-time information on the status of our service.

As we rely on other 3rd parties to function we also have their status included below.

TextUs Next Web App Operational
90 days ago
100.0 % uptime
Today
TextUs Next Chrome Extension Operational
90 days ago
100.0 % uptime
Today
TextUs Next Mobile App Operational
90 days ago
100.0 % uptime
Today
TextUs Next API Operational
90 days ago
100.0 % uptime
Today
SMS Providers Operational
90 days ago
100.0 % uptime
Today
Primary Provider SMS/MMS Operational
90 days ago
100.0 % uptime
Today
Secondary Provider SMS/MMS Operational
90 days ago
100.0 % uptime
Today
Legacy Provider SMS/MMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Provider SMS Operational
90 days ago
100.0 % uptime
Today
Supporting Applications Operational
90 days ago
99.91 % uptime
Today
Web Hosting Provider ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
99.99 % uptime
Today
Customer Support Platform Operational
90 days ago
99.75 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 23, 2021

No incidents reported today.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Resolved - Multi-Segment SMS messages are no longer being delivered out of order or split. This incident has been marked as resolved by our upstream provider.

If any new issues arise following this update please reach out to support.
Jul 16, 12:49 MDT
Investigating - SMS provider teams are currently investigating an incident impacting SMS messages to Verizon.

Specifically, Multi-Segment SMS messages may deliver out of order or split.

All teams are actively engaged. We will update as we know more.
Jul 16, 11:52 MDT
Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021
Resolved - This incident has been resolved, all pending campaigns have been processed and campaign send times have returned to normal.
Jul 13, 11:54 MDT
Monitoring - We are aware of reports of extended waiting times when sending campaigns. We have identified the cause of delay and are currently working quickly through the backlog to process waiting campaigns.
Jul 13, 11:02 MDT
Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.

Jul 9, 2021

No incidents reported.