All Systems Operational

About This Site

Welcome to TextUs's home for real-time information on the status of our service.

As we rely on other 3rd parties to function we also have their status included below.

Uptime over the past 90 days. View historical uptime.
TextUs Next Web App Operational
90 days ago
99.9 % uptime
Today
TextUs Next Chrome Extension Operational
90 days ago
99.87 % uptime
Today
TextUs Next Mobile App Operational
90 days ago
99.9 % uptime
Today
TextUs Next API Operational
90 days ago
99.99 % uptime
Today
SMS Providers Operational
90 days ago
100.0 % uptime
Today
Primary Provider SMS/MMS Operational
90 days ago
100.0 % uptime
Today
Secondary Provider SMS/MMS Operational
90 days ago
100.0 % uptime
Today
Legacy Provider SMS/MMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Provider SMS Operational
90 days ago
100.0 % uptime
Today
Supporting Applications Operational
90 days ago
99.96 % uptime
Today
Web Hosting Provider ? Operational
90 days ago
99.86 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Platform Operational
90 days ago
100.0 % uptime
Today
10 DLC Provider ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 16, 2022

No incidents reported today.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022
Elevated Error Rates when Accessing TextUs
Resolved - This incident has been resolved and we are no longer seeing issues when users are accessing TextUs.
May 9, 17:00 MDT
Monitoring - A fix has been implemented and we are monitoring its success. We will post another update shortly.
May 9, 16:16 MDT
Update - We are continuing to investigate this issue.
May 9, 15:55 MDT
Investigating - We are currently investigating an issue causing users to be unable to access the TextUs application. We will continue posting updates here as they become available.
May 9, 15:47 MDT
May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022
Intermittent Issues within the TextUs Chrome Extension
Resolved - This incident has been resolved. If you are still experiencing any further issues please reach out.
May 6, 14:35 MDT
Monitoring - A fix has been implemented and we are monitoring its success. We will post an additional update shortly.
May 6, 12:24 MDT
Identified - The issue causing intermittent issues when using the find numbers feature on the TextUs Chrome Extension has been identified. A fix is being implemented. We will continue to post updates as they become available.
May 6, 11:29 MDT
Investigating - We are currently investigating an issue causing intermittent issues with the find numbers feature in our Chrome Extension. We will continue posting updates here as they become available.
May 6, 10:32 MDT
May 5, 2022
Elevated error rates within TextUs
Resolved - This incident has been resolved. Users can resume access at this time.
May 5, 07:27 MDT
Investigating - We are currently investigating an issue causing users to be unable to access the TextUs application. We will continue posting updates here as they become available.
May 5, 07:24 MDT
May 4, 2022
Outbound and Inbound Message Failure/Delays for Some Accounts
Resolved - At this time our primary and secondary backend providers have confirmed stability with outbound messages being delivered as expected to T-Mobile and formerly Sprint numbers. We are considering this incident resolved. If you still see new messages failing to be sent please reach out.

Messages that failed during the outage would have been lost and not queued for delivery. Please resend those messages at this time.
May 4, 11:03 MDT
Monitoring - Our primary and secondary SMS providers were able to identify and implement a solution. They are now reporting success when sending messages to T-Mobile and formerly Sprint numbers. Messages that failed during the outage would have been lost and not queued for delivery. Please resend those messages at this time.

Our team is continuing to monitor the successful delivery of messages and will post another update shortly.
May 4, 09:26 MDT
Update - Our primary and secondary SMS Providers have identified and are actively investigating an issue that is impacting outbound message traffic to T-Mobile/formerly Sprint numbers. We will continue to post updates here as they become available.
May 4, 09:11 MDT
Identified - Our secondary SMS Provider has identified and is actively investigating an issue that is impacting outbound message traffic to T-Mobile/formerly Sprint numbers. Not all accounts will be affected. We will continue to post updates here as they become available.
May 4, 08:10 MDT
May 3, 2022

No incidents reported.

May 2, 2022

No incidents reported.

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