TextUs Chrome Extension Slide Out Appearing Transparent

Incident Report for TextUs

Resolved

This incident has been resolved.
Posted Sep 02, 2021 - 16:15 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2021 - 08:06 MDT

Identified

The issue has been identified and we are implementing a fix. We will provide an update once the fix has been deployed.
Posted Sep 01, 2021 - 12:22 MDT

Investigating

We have received reports of some customers experiencing a transparent effect when using the Chrome Extension Slideout.

We are currently investigating these reports and will post updated information here as it becomes available.
Posted Aug 31, 2021 - 13:21 MDT
This incident affected: TextUs Chrome Extension.
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