TextUs Site Down Due to Third Party Outage

Incident Report for TextUs

Resolved

This incident has been resolved. Messaging activity has returned to normal. All inbound or outbound messages have been delivered.

Posted May 03, 2023 - 15:42 MDT

Monitoring

A fix has been implemented and we are monitoring results. For any additional concerns please reach out to Support@textus.com.

Posted May 03, 2023 - 15:06 MDT

Investigating

We are aware of an issue with an underlying service provider causing many users to see slowness or have trouble loading the page when trying to access all TextUs applications. Our underlying service provider has identified the issue. No messages will be lost during this time. We will continue posting updates here as they become available.

Posted May 03, 2023 - 14:51 MDT

This incident affected: TextUs Application, TextUs Chrome Extension, and TextUs Mobile App.