Elevated API response times

Incident Report for TextUs

Resolved

This incident has been resolved and we are no longer seeing a delay when accessing the Web App, Chrome Extension, or Mobile applications. A fix was deployed at 12:20 MDT and we have monitored for resolution since that time.

If you are still experiencing any errors when accessing your TextUs accounts please reach out.

Posted Apr 20, 2021 - 14:40 MDT

Investigating

We are investigating the cause of elevated API response times. Our Development team is looking at possible causes and we will continue to post updates here as they become available.

Posted Apr 20, 2021 - 12:08 MDT

This incident affected: TextUs Application, TextUs Chrome Extension, and TextUs Mobile App.