Slow processing of background queues

Incident Report for TextUs

Resolved

This incident has been resolved.
Posted Jan 08, 2021 - 08:06 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2021 - 17:02 MST

Update

We are continuing to work on a fix for this issue.
Posted Jan 07, 2021 - 14:14 MST

Identified

We have identified an issue causing delays in our platform. Our Development team is working on a fix now and we will continue to post updates here as they become available.
Posted Jan 07, 2021 - 11:53 MST
This incident affected: TextUs Application, TextUs Chrome Extension, and TextUs Mobile App.
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