Errors When Performing a In-App Searches

Incident Report for TextUs

Resolved

This incident has been resolved.

Posted Apr 29, 2021 - 11:50 MDT

Update

This incident has been resolved. Contact searching is fully operational. If you experience any further issues please reach out.

Posted Apr 29, 2021 - 08:48 MDT

Investigating

We are currently investigating an issue causing conversations to not populate when performing a search in the inbox. Our Development team is looking at possible causes and we will continue to post updates here as they become available.

Posted Apr 29, 2021 - 08:35 MDT

This incident affected: TextUs Application, TextUs Chrome Extension, and TextUs Mobile App.