Elevated error rates when using all TextUs Applications

Incident Report for TextUs

Resolved

This incident has been resolved.
Posted Feb 11, 2021 - 14:52 MST

Update

We are continuing to monitor for any further issues.
Posted Feb 11, 2021 - 11:18 MST

Monitoring

We are aware of an issue with an underlying service provider causing many users to receive an error message or have trouble loading the page when trying to access all TextUs applications. We will continue posting updates here as they become available.
Posted Feb 11, 2021 - 11:03 MST
This incident affected: TextUs Application, TextUs Chrome Extension, and TextUs Mobile App.
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