Outbound Message Deliverability Issue to Verizon for a Subset of Numbers
Incident Report for TextUs
Resolved
This incident has been resolved and we are no longer seeing outbound message delivery failures to Verizon.
Posted Feb 17, 2022 - 11:51 MST
Monitoring
We are observing recovery in outbound message delivery to Verizon through our SMS provider. We will continue monitoring deliverability to ensure a full recovery for the subset of users affected.
Posted Feb 17, 2022 - 09:57 MST
Identified
Our SMS Provider has identified and is actively investigating an issue that is impacting outbound message traffic to Verizon customers for a subset of users. Not all accounts will be affected. We will continue to post updates here as they become available.
Posted Feb 17, 2022 - 09:32 MST
This incident affected: SMS Providers (SMS/MMS Providers).
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