Completed -
The scheduled maintenance has been completed.
May 19, 21:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 20:00 MDT
Scheduled -
TextUs will be undergoing a maintenance period on Monday, May 19th, 2025, at 8 PM Mountain Time for up to 1 hour. During this time, TextUs applications will be unavailable but all inbound/outbound messages will be preserved. Please reach out to Support if you have any questions!
Apr 29, 13:00 MDT
Completed -
The migration of a select group of TextUs accounts has been completed.
A small subset of accounts may experience 30035 or 30034 errors when sending messages. We are monitoring these errors daily and proactively submitting tickets to our provider for resolution. If your number is affected, we may temporarily re-disable messaging to avoid further issues while awaiting provider correction.
If you experience issues other than those listed above, please submit a support ticket to our CX team.
May 13, 09:05 MDT
Verifying -
The migration of a select group of TextUs accounts has been completed.
Migrated accounts have been ungated as of 8:00 AM MT on Monday, May 12. You may need to log out and log back in for the 10DLC messaging blocks message to disappear.
After the gate was lifted, a small subset of accounts may experience 30035 or 30034 errors when sending messages. We will monitor these errors daily and proactively submit tickets to our provider for resolution. If your number is affected, we may temporarily re-disable messaging to avoid further issues while awaiting provider correction.
If you experience issues other than those listed above, please submit a support ticket to our CX team.
May 12, 08:21 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 14:00 MDT
Scheduled -
Beginning on May 9, 2025 at 2:00 PM Mountain Standard Time, we will be migrating a subset of TextUs accounts to a new SMS provider. During this migration, affected accounts will experience service disruptions until Monday, May 12, 2025 at 8am MT.
Organizations that will be affected by this change have already been notified. If you are one of the impacted accounts and encounter issues outside of the specified maintenance window, please submit a support ticket.
May 2, 11:15 MDT