All Systems Operational

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Welcome to TextUs's home for real-time information on the status of our service.

As we rely on other 3rd parties to function we also have their status included below.

Uptime over the past 90 days. View historical uptime.
TextUs Application Operational
90 days ago
100.0 % uptime
Today
TextUs Chrome Extension Operational
90 days ago
100.0 % uptime
Today
TextUs Mobile App Operational
90 days ago
100.0 % uptime
Today
SMS Providers Operational
90 days ago
99.28 % uptime
Today
SMS/MMS Providers Operational
90 days ago
99.28 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025
SMS Provider Migration
Completed - The scheduled maintenance has been completed.
Apr 1, 07:11 MDT
Verifying - The larger migration of select TextUs accounts to a new SMS provider is now complete.

We are aware that some customers may still be experiencing downtime, and we are actively working with the provider to resolve these issues as quickly as possible.
Mar 9, 14:41 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 14:00 MST
Update - As a reminder, beginning tomorrow, March 7, 2025 at 2:00 PM Mountain Standard Time, we will be migrating a subset of TextUs accounts to a new SMS provider. During this migration, affected accounts may experience service disruptions lasting from a few minutes up to 48 hours.

Organizations that will be affected by this change have already been notified. If you are one of the impacted accounts and encounter issues outside of the specified maintenance window, please submit a support ticket.
Mar 6, 15:09 MST
Scheduled - Beginning on March 7, 2025 at 2:00 PM Mountain Standard Time, we will be migrating a subset of TextUs accounts to a new SMS provider. During this migration, affected accounts may experience service disruptions lasting from a few minutes up to 48 hours.

Organizations that will be affected by this change have already been notified. If you are one of the impacted accounts and encounter issues outside of the specified maintenance window, please submit a support ticket.
Mar 5, 08:51 MST
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Outbound Message Failure for Some Accounts - 30024 error code
Resolved - We have identified and resolved the root cause of the recent issue with our SMS provider. The vast majority of impacted numbers are no longer seeing 30024 or 30034 errors. To prevent recurrence, we’ve implemented a daily monitoring plan for all telephone numbers to proactively detect and address any anomalies. Thank you for your patience while we worked to resolve this.
Mar 26, 15:43 MDT
Update - We are continuing to partner with the provider on all remaining affected accounts. The provider is actively working on each impacted account to ensure full restoration of services.
Mar 25, 14:36 MDT
Update - We are continuing to partner with the provider on all affected accounts. The provider is actively working on each impacted account to ensure full restoration of services
Mar 20, 11:29 MDT
Update - We are continuing to partner with the provider on all affected accounts. The provider has identified the necessary fix for these issues and is continuing to work on full resolution.
Mar 19, 15:02 MDT
Identified - Our SMS Provider has identified, and is actively investigating, an issue that is impacting outbound message traffic. Not all accounts will be affected. You will be able to identify impacted accounts by the error code 30024 appearing with undelivered outbound messages. We will continue to post updates here as they become available.
Mar 19, 11:46 MDT
Mar 25, 2025
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
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